In today’s episode, we chat with Marc Sellouk, an entrepreneur CEO changing the aviation industry by bringing an on-demand air taxi to the skies called Flewber to the world.
Flewber connects travelers to hundreds of private aircraft throughout the Northwest region. They leverage their own aircraft along with a vast network of partner operators, to deliver on-demand, private and regional flights.
Marc spent almost 20 years in the technology industry where he upon selling his company, made a good fortune from it. His passion had always been to get into aviation as an aviator. but he needed to figure out how to take that passion and turn it into a business.
Taping into the existing frustrations of frequent flyers, his passion met his entrepreneurial spirit. His journey in the past 4 years since he started Flewber, has included: First-year to identify the void and build that proof of concept. Second-year was about building revenue. Third-year was about putting those two together, putting it out in the marketplace, and getting customers to bite- to buy into the product.
Marc tells us a couple of things he has learned from being the CEO of a groundbreaking company such as Flewbers
- It's important to be able to pivot. As an entrepreneur, you have to be able to be dynamic enough to be able to shift, to acknowledge this isn't working and this is not going to be able to scale.
- Set your objectives by: Surrounding yourself with the right people, executing what you've laid out, and being confident in the product to actually put it out there
- Your sign that whatever product you have built will be a success is when you take that product and put it out in the marketplace and people bite, people are subscribing to try it out, people want to be involved in the initial try out, people are talking about it then you know your product will be a success.
- You have to be able to adapt to scale properly, there are two things Marc considers when scaling: People and how people affect the growth of the company, and systems, how systems play into effect that growth.
- Team collaboration is very key in any companies growth. You have to be able to bring on new people and delegate, take on suggestions, listen to people, listen to what they have to say.
Flewber's focus moving forward into 2022 is customer-centric. Getting right customer experience, customer satisfaction, and customer service. Marc and his team are listening and making those changes and showing the consumers that we're listening to them.
In addition, Marc and the Flewber team want to take this model and expand not only nationwide, but globally, across various markets.
Resources
Flewber Website: Flewber.com
Flewber on ios Flewber App
Flewber on play store Flewber App
Facebook Flewber
Twitter FlewberAir