749: Allen shares his insights on the evolving role of the CIO and how he has managed the technology life cycles over the course of his 21-year tenure with the company. Allen provides valuable advice on how he has navigated the War for Talent by improving the employee experience, broadening the scope of talent acquisition, and leveraging technology and automation to open up opportunities for process efficiencies. He talks about the strong relationships he has built within the company and how he collaborates with the broader organization to be a better partner to the business. Finally, Allen reflects on the keys to his career success and looks ahead at the trends in technology that are on his radar for the future.