6 Ways To Use Chatbots In Your Business (No Matter Its Size Or Industry) | # 618

The Small Business Big Marketing Podcast with Tim Reid

Episode • Dec 19, 2022 • 1h 0m

Are you keen to discover how to use chatbots in your business? Artificial intelligence has finally infiltrated its way into small business marketing in the form of chatbots; that annoying software that has you thinking you’re chatting with a human … but you’re not! Fortunately, chatbots have come a long way in the past 12-months, and today they can be used in a myriad of ways from increasing sales, to effectively servicing your customer base and at the end of the day, growing your business. It’s a futuristic episode 618 of The (13 year-old, award-winning) Small Business Big Marketing podcast.
Special Chatbot offer to all listeners

Grab Amber's exclusive offer to all Small Business Big Marketing listeners

A little more about chatbot expert Amberlea Henriques …

Righto, it’s time you and I got our heads around the whole Chatbot thing.

You know those annoying interactions you have on websites and social media, where you think you’re chatting with a human, but in fact you’re conversing with a bit of AI software, that in my experience generally ends in tears.

Usually, the last thing I type in to a chatbot (normally in capital letters) is “Get me a fucking human to speak to!!!”

So as you can see, I’m going into this interview with a healthy amount of skepticism.

Fortunately though, we’re joined by one of Australia’s leading Chatbot experts, Amber Henriques, who’s also the founder of Perth-based marketing agency, AdSocial.

Amber is a trailblazer when it comes to futuristic marketing technologies across the Meta suite (Facebook, Instagram, Messenger, WhatsApp), with a focus on interactive marktech, namely Chatbots and artificial intelligence.

We’re also joined by two of her clients who share how they've successfully deployed chatbots inside their businesses.

Like last week's episode, this is another one that’s more a workshop than an interview as we get into the nitty gritty of how chatbots work, how they can be used to cut costs, streamline customer service, qualify leads, build lists and so much more.

And be sure to hang around until the end as Amber makes a very generous offer that you’d be silly not to take up!

Righto Chatbots … Here we come!

Resources mentioned in this episode of your favourite marketing podcast

Araluen Botanical Gardens website

Floreat Form website

Interview with Janene Liston - The Pricing Lady

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