The federal Lifeline program was intended to bridge the gap between Americans who could comfortably pay for phone and internet service, and those who couldn’t. But in the midst of the pandemic, Lifeline is falling woefully short.

How did a program meant to help connect low-income Americans with phone and internet service ended up making them second-class digital citizens at the worst possible moment? 

Guest: 

Tony Romm, senior tech policy reporter at the Washington Post, author of

“How the Federal Lifeline Program Failed Amid the Coronavirus Pandemic”

Host

Lizzie O’Leary

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