In this interview with Carrier Management’s Elizabeth Blosfield and Nationwide’s Chetan Kandhari, explore how insurers can leverage AI while preserving essential human elements like empathy, confidence, and decision-making to enhance customer experience. 💡🛡️ To watch the full interview, register here! #AIinInsurance #EmpathyInBusiness #CustomerConfidence The post Balancing AI and Human Touch: Keys to Empathy and Confidence in Insurance 🤝 appeared first on Insurance Journal TV.