Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between.

Brandy asks:

We host on a 10-acre property. We also live on this 10-acre property. But we continue to have guests that will break our terms and conditions, even though it is stated very plainly that we do not allow parties or gatherings of larger than six people. The last one, I walked in on their vows and was like… What's going on here?

What do you recommend we do when this happens? Is it for me to physically go down there and stop the party or stop the gathering? Or should I just message it, take photographs, and then send it in? I do allow small gatherings, but it's at a different price rate because the way they use the property is different. What do you recommend here?

(00:01:29) Brandy Asks About Disrupting Vacation Rental Parties

(00:03:29) Wield the Power of a Well-Timed Phone Call

(00:06:13) Using Neutral Phrasing & Framing with STR Guests

(00:07:24) Thanks For Visiting Tech Recommendation: Minut

Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah and Annette, submit your burning hosting questions at: hostinghotline.com.

Resources:

• Click here for full show notes

• Check out Minut crowd control tech

• Get the Hosting Handbook: thanksforvisiting.com/handbook

• Video: New to Airbnb Don't Make These 3 Mistakes That Could Cost You Thousands!

• Airbnb Essentials Checklist: hostchecklist.com

Thanks for Visiting is produced by Crate Media.

Mentioned in this episode:

Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!

Quiz | Take our quiz to reveal your hosting personality style!