On the 31st episode of Enterprise Software Innovators, hosts Evan Reiser (Abnormal Security) and Saam Motamedi (Greylock Partners) talk with Pranab Sinha, CIO of Matterport. Matterport is a next-generation virtual modeling tool that uses 3D-scanning technology and machine learning to create immersive digital replicas of physical spaces. In this conversation, Pranab shares how Matterport uses the latest AI capabilities to enhance their products, the importance of a cohesive AI data strategy, and upcoming AI use cases he’s most excited about.   

Quick hits from Pranab:

On AI powering Matterport’s newest products: “Our digital twin technology and platform is powered by the Cortex AIm an advanced machine learning engine, which essentially takes the physical spaces and combines the digital image into a photorealistic, digitally accurate digital twin.”

On areas where Pranab sees AI’s immediate impact: “One is around customer service, customer support, IT service. It's a lot of repetitive tasks that we have and we see real use cases, real potential on using AI to augment our intelligence that we have with our people on the front line. The second use case is around security. There is good news and bad news. You have all this great technology being developed, but at the same time, that technology will be available to the guys who are trying to disrupt your business.”

On data structures needed to make AI viable for Matterport: “One of the big things we pride ourselves on is the data that we get and how we train our models. Trust is a big thing. Data security is the biggest thing. And so when you put your physical space on our digital twin platform, we want to make sure that you have absolute confidence.”

Recent Book Recommendation: Good to Great by Jim Collins

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Enterprise Software Innovators is a show where top tech executives share how they innovate at scale. Each episode covers unique insights and stories that will help you succeed as a technology leader. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/

Enterprise Software Innovators is produced by Luke Reiser and Josh Meer.