Every now and then, we will lose our cool. That's normal. Especially when you are dealing with people who normally give great quality work, but out of nowhere, start delivering trash.

In this situation, what do you do?

It’s smart to identify your trigger beforehand. Because by identifying your triggers, it becomes easier to catch yourself when you are about to lose your cool.

In this episode, I talk about conflict management and how to control yourself like a leader.

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