In the spring of 2020, the travel industry ground to a halt due to COVID. Marriott International's business dropped more than 90 percent. Where does the company stand today? CEO Anthony Capuano joins Leadership Next to provide an answer to that question. And yes, the answer does involve "bleisure" travel - the growing trend of combining work and leisure travel.
Marriott International is made up of over 8,000 properties across 139 countries. And the company's growing all the time. Just last month, Marriott acquired City Express- a mid size hotel chain with 150 locations across Mexico, Latin America and the Caribbean. Although most of these 8,000 properties are hotels, Marriott International claims to be more than just a hotel company. What does that actually mean? That's another question Capuano answers for hosts Alan Murray and Michal Lev-Ram.
Also in this episode: Marriott's continued expansion into the luxury market (including the launch of the Ritz-Carlton yacht), the company's plans for global growth, the success of the Marriott app and how it competes with travel tech companies like Expedia and AirBnb. Lastly, Capuano talks about sustainability at Marriott hotels and social responsibility initiatives like training associates to recognize signs of human trafficking.
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