”How to serve caviar when your customers are satisfied with cheese & crackers." --and why you aren't making as much money as you want..." | Ep 66
"They don't love their customers." Today, Alex (@AlexHormozi) discusses the importance of having a game outside of just making money and how deeply caring for your customers can lead to success in business. The concept of "weapons-grade compassion" is introduced as a way to win in any industry.
Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.
Timestamps:
(1:11) - Lack of purpose hindered financial success.
(3:43) - Love customers, serve better, avoid blaming.
(6:01) - Care deeply about customers' lives and success.
(9:44) - Constantly improve and serve customers to stay ahead.
(11:46) - Persistence alone won't lead to financial gains.
(14:13) - Combine compassion with strategic thinking for the next level.
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