Today's marketplace is ever changing and if you don’t stop and check in once in a while, you can easily lose direction.
Are you staying in touch with what your customers needs are and how is your business evolving to serve them better than the competition?
In this episode, Patti Mara the author of the book UpSolutions discusses the new rules of business and how entrepreneurs can reposition themselves for success while increasing the growth of their business and profitability.
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For full show notes and links visit: https://samanthariley.global/podcast/160
WHAT YOU’LL DISCOVER IN THIS EPISODE:
- How coaching is becoming a commodity? (4:12)
- Why you shouldn’t call yourself a coach (5:49)
- How to use your clients words to talk to the market (7:44)
- What are the new business rules? (8:40)
- What questions are your customers really asking? (12:43)
- Playing the right game of business (22:42)
- Setting up your team to win (17:20)
- The three mindset shifts you need to make (21:18)
- Upselling or Up Solutions? (26:46)
- How you can create an on brand experience (31:00)
- What is the Touch Point Scorecard (33:20)