This week, I had a great chat with Andrew Millett from Move Strong Physical Therapy, our recent Mastermind MVP! Andrew runs a killer cash practice inside Cressey Performance in Massachusetts, working with a ton of throwing athletes. We dive into his journey from traditional PT to starting his own thing, the challenges and rewards of scaling past being a solo practitioner, and the unique dynamics of building a business inside another established facility like Cressey's. Andrew Millett drops some serious knowledge bombs on building relationships, the importance of mindset, continuous learning through reading, and why genuinely caring for people is the ultimate business advantage. Plus, he shares his vision for Move Strong and how he balances growth with quality care and family life.

🔑 Key Takeaways:

• Scaling a practice means taking on responsibility for others, shifting your focus beyond just yourself.
• Deep listening and genuine connection, especially from your front desk/client manager, are crucial for building trust before a patient even walks in the door.
• Building synergistic relationships (like being inside a gym) takes time, trust, and genuine effort; it's about "courting" not just transacting.
• Diversify your referral sources – don't rely solely on one stream (even a great one like a host facility).
• Continuous learning through reading is essential, but *applying* those lessons is where the real growth happens.
• Genuinely caring about your patients and staff isn't just nice; it's a powerful, noticeable differentiator.
• Mindset matters immensely; focus on what you can control and how you react to challenges.

🧠 Pro Tip: Building relationships takes time and genuine investment *before* you ask for anything. Andrew Millett spent years training at Cressey Performance, building trust and rapport, long before the opportunity arose to put his practice inside. Don't expect overnight success; water those relationships!

Connect with Andrew Millett:

• Instagram: @movestrongphysicaltherapy
• Facebook: Move Strong Physical Therapy
• Email: AndrewMillettPT@gmail.com

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