Adrian Swinscoe is a Customer Experience Advisor and the Author of “Punk CX”. For over 25 years, Adrian has worked with businesses to break the mould and take a more punk approach to the customer experience.

In this episode, Adrian explains the Punk CX philosophy and what it means to embody the values of “investigation, agitation, and instigation”. 

Resources and links:

• Punk CX website
• Adrian Swinscoe’s website
• Adrian Swinscoe on LinkedIn

Connect:

• Callo Consulting website
• Sean McGinn on LinkedIn
• Arnold Ho on LinkedIn

This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.