On the body shop side of things we are frustrated by the way insurance does things. We get angry, we get defensive and we want it to be different. After talking with some friends of mine that work for the insurance companies they had some interesting takes on some of the things that we struggle with and also shared with me some of the struggles they are dealing with from body shops. In this episode I share some of those things on a high level and hope that they can help you and your shop in this, oftentimes, strained relationship. Just call me your therapist! Just kidding!!!!
Disclaimer: There are many different perspectives on this very hot topic and we know that not all insurance reps, adjusters, etc are reasonable or even nice. This video was made to thank the ones that are trying to help the industry as a whole and for the shops that are trying to do their best.
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