Today’s episode is chock-full of tough love, as we address the unpopular topic of underperformers. This topic always evokes a long list of excuses and results in procrastination. In this episode you will learn the true impact of tolerating underperformers on your team, and you’ll learn the approach Netflix uses to continually weed out underperformers. So, get out of your head, into your heart and let’s stop tolerating underperformers.