Experience Matters | Beginning a 5 Moments Journey: Lessons Learned

Performance Matters | A 5 Moments of Need® Podcast Series

Episode • Oct 8, 2020 • 31m

This episode starts at the beginning. Host, Bob Mosher, chats with Scott Schmoldt, Training Manager at UMR: A UnitedHealthcare Company, about beginning his organization's performance-first journey. Scott shares lessons learned, why this approach is a fit, and their plan going forward.

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