Perhaps you are familiar with the phrase, "If it can't be measured, it doesn't matter"? Or maybe you've heard this one: "You can't fix what you can't measure." If either of these adages rings a bell, then you've probably also heard of the Edge Retail Academy and their tremendous work utilizing your POS data. We speak with Sherry Smith, Director of Business Development, about what KPIs should matter to every jeweler, and trends for the industry. This is not an episode you'll want to miss!Learn more about Edge Retail Academy: edgeretailacademy.comSend us a text Send feedback or learn more about the podcast: punchmark.com/loupe Learn about Punchmark's website platform: punchmark.com Inquire about sponsoring In the Loupe and showcase your business on our next episode: podcast@punchmark.com