Understanding cyber security technology can be difficult outside of the tech industry, but according to Kris Burkhardt, “healthy paranoia” can be a good thing. This week Kris and Laura discuss the complexities of communicating to businesses about the importance of cyber security, as well as how he empowers his team to make mistakes and solve problems together.   Here are a few things you’ll learn during this conversation: How to encourage questions when presenting to an audience How to use body language to gauge understanding of complex topics Why it’s important to let your team make mistakes How to communicate expectations clearly The importance of managing miscommunications early   During the 24-Hour Influence Challenge, Kris encourages you to choose 1-3 team members and give them a single piece of coaching advice to improve their performance, then follow up on a regular basis. This regular check in will improve your communication and your relationship.   About Kris Burkhardt: As global chief information security officer for Accenture, Kris is accountable for securing the enterprise against threats such as ransomware and data theft. Infrastructure hygiene, advanced security tooling and operations, behavioral programs and systematic client data protection processes work together to secure Accenture, our employees and entrusted client data in more than 120 countries. In this role, Kris stays close to the current threat landscape, sets tactical and strategic priorities to monitor and minimize security risk, and maintains a 24/7 response capability.   You can learn more about Accenture here: https://www.accenture.com   To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.   You can connect with Laura in the following ways:   LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @Laura Sicola  Instagram: @VocalImpactProductions