Creating and Nurturing Culture in Healthcare with Joe Tye | E.4
Values-based leadership and cultural transformation. Discover how to create and nurture culture in healthcare.
Episode 4 of The Healthcare Leadership Expert sees Lisa joined by Joe Tye to discuss the creation and nurturing of culture in healthcare. A former hospital COO, Joe is now the CEO and Head Coach of Values Coach, which delivers consulting training and coaching on values-based leadership and cultural transformation.
Joe is the best-selling author of 12 books including The Florence Prescription and Building a Culture of Ownership In Healthcare which is discussed in this episode.
Today’s episode is sponsored by Invoice ROI™, the only patented purchased services and indirect spend technology to manage, monitor and benchmark line item details.
In this episode of The Healthcare Leadership Experience, you’ll hear:
- Why there’s an invisible architecture behind every hospital and how it affects your patient experience.
- The impact of the interior finish – aka workplace attitude - on your organization. ’’What percent of all paid hours in your organization get wasted on toxic emotional negativity?’’ (hint: the answer is ‘’horrifying.’’)
- Why your hospital’s commitment to culture is both never-ending and integral to leadership development and the orientation of every new employee (and why investment in your organizational culture and people should take precedence over your ‘’program of the month.’’)
- How culture eats strategy for lunch and the role of both the self-empowerment pledge and the pickle pledge in transforming culture.
- Discover why accountability wins over ownership every time and why nobody changes their behavior to improve your hospital’s HCAPHCS. ‘’Everybody listens to the same radio station WIIFM – what’s in it for me?’’
- The hidden impact of COVID-19 and ‘’pre-traumatic stress disorder’’ and why prioritizing culture is essential ‘’…you can’t not pay attention to your culture in a crisis, otherwise it will go somewhere you don’t want it to go.’’
- The number one objective for every healthcare leader right now – and why maintaining visibility is essential.
Resources:
🖥 https://theflorencechallenge.com
Connect with Lisa:
📧 lmiller@viehealthcare.com
📱https://www.linkedin.com/in/lisamiller/
Check out this episodes sponsor:
🖥 https://viehealthcare.com/category/invoice-roi/