John Brennan kicks off the Operational Leaders podcast series with a discussion about information technology and the role of the Chief Technology Officer. John is a 25-year industry veteran and most recently spent nearly 10 years as the Chief Technology Officer at Highfields Capital. In this episode, John discusses the importance of standards and procedures, managing both the hardware and software sides of an IT department, integrating IT within business units and the importance of speaking to business teams in words and concepts they will understand. He also discusses implementing technology solutions for start-ups. John is also a co-founder and current board member of AITEC, an organization for technology professionals in the financial services field. He discusses how the organization started, the services it provides and its charity activities. For more information about AITEC, please visit https://www.aitec.org/