What's on your mind? Let CX Passport know...CX Passport welcomes Erik Lautier of Erik & Co www.erik.co, a seasoned ecommerce and marketing executive AND the creator of a new opera, Hamlet www.hamletopera.com, AND former touring artist with a Disney production AND an TV appearance. Clearly that will bring some interesting Marketing and Customer Experience perspectives!Find out how CX and Marketing work best together. Understand which parts of a journey can you automate and which need to stay human. Hear about what it’s like to rent the entire island of Pangkil AND get an understanding of how vodka, pickles and pig fat teach you how to avoid the fear of failure.Hosted by Rick Denton, CX Passport, guides you through  a conversation on customer experience and travel.