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The one with salty client honesty - Michael Hinshaw E67

CX Passport
CX Passport
Episode • May 31, 2022 • 31m

What's on your mind? Let CX Passport know...

🎤Find out what what REALLY motivates a customer experience program in “The one with salty client honesty” with Michael Hinshaw of MCorpCX CX Episode 67 of CX Passport🎧


🌾Trading grain as a career pathway to Customer Experience?

💡Bonus episode insight - free patent process wisdom

👉"Technology won't fix it"

😲Salty client honesty about "that customer centricity thing"

💰Why Incentives and incentives REALLY matter

🚗Why test drives are not encouraged in Kuwait

👀Value comes in 3 primary areas. Focus THERE for CX


Hosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.


Episode resources:

MCorpCX: www.mcorp.cx

Email Michael: mhinshaw@mcorp.cx



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