The one with salty client honesty - Michael Hinshaw E67

CX Passport

EpisodeMay 31, 202231m

The one with salty client honesty - Michael Hinshaw E67

CX Passport

EpisodeMay 31, 202231m

What's on your mind? Let CX Passport know...🎤Find out what what REALLY motivates a customer experience program in “The one with salty client honesty” with Michael Hinshaw of MCorpCX CX Episode 67 of CX Passport🎧🌾Trading grain as a career pathway to Customer Experience?💡Bonus episode insight - free patent process wisdom👉"Technology won't fix it"😲Salty client honesty about "that customer centricity thing"💰Why Incentives and incentives REALLY matter🚗Why test drives are not encouraged in Kuwait👀Value comes in 3 primary areas. Focus THERE for CXHosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.Episode resources:MCorpCX: www.mcorp.cxEmail Michael: mhinshaw@mcorp.cx

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👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are their challenges and to hear their Customer Experience stories. In addition, there's always a dash (or more!) of travel talk in each episode...

www.cxpassport.com

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