#144: Getting Sued For Being NICE, Being a NASA Test Subject, & How To Turn Frustration Into Genius w/ Christina Harbridge
Key Takeaways:
[1:25] – Introducing Christina
[5:21] – How playing a daffodil in a school play changed the way Christina viewed her life
[8:33] – How Christina started a debt collection agency
[13:06] – Christina shares how the debt collection industry challenged traditional practices and emphasized the significance of empathy, rapport building, and understanding the debtor's perspective
[20:38] – The importance of questioning industry norms
[24:27] - Why core values matter in business
[29:10] – How Christina became a NASA test subject
[37:37] – Embracing specificity and curiosity to move beyond broad-sweeping statements
[44:33] – How to embrace the power of "do-overs" in arguments to have more productive discussions
[47:55] – The importance of context and physiological openness in communication
[57:59] – What does happiness mean for Christina?
[5:21] – How playing a daffodil in a school play changed the way Christina viewed her life
[8:33] – How Christina started a debt collection agency
[13:06] – Christina shares how the debt collection industry challenged traditional practices and emphasized the significance of empathy, rapport building, and understanding the debtor's perspective
[20:38] – The importance of questioning industry norms
[24:27] - Why core values matter in business
[29:10] – How Christina became a NASA test subject
[37:37] – Embracing specificity and curiosity to move beyond broad-sweeping statements
[44:33] – How to embrace the power of "do-overs" in arguments to have more productive discussions
[47:55] – The importance of context and physiological openness in communication
[57:59] – What does happiness mean for Christina?
Resources:
Books:
Swayed: How to Communicate for Impact by Christina Harbridge - https://www.amazon.com/Swayed-Communicate-Impact-Christina-Harbridge/dp/0997296240
Start with Why: How Great Leaders Inspire Everyone to Take Action by Simon Sinek - https://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/1591846447
Plan D: Lessons from the World's Most Successful Disruptors
Swayed: How to Communicate for Impact by Christina Harbridge - https://www.amazon.com/Swayed-Communicate-Impact-Christina-Harbridge/dp/0997296240
Start with Why: How Great Leaders Inspire Everyone to Take Action by Simon Sinek - https://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/1591846447
Plan D: Lessons from the World's Most Successful Disruptors
by Mike Maddock - https://www.amazon.com/Plan-Lessons-Worlds-Successful-Disruptors/dp/1642250902
The Empathy Edge: Harnessing the Value of Compassion as an Engine for Success by Maria Ross - https://www.amazon.com/Empathy-Edge-Harnessing-Compassion-Success/dp/198902579X
The Empathy Edge: Harnessing the Value of Compassion as an Engine for Success by Maria Ross - https://www.amazon.com/Empathy-Edge-Harnessing-Compassion-Success/dp/198902579X
Christina Harbridge’s Socials:
Website: https://christinaharbridge.com/
Company Website: https://allegoryinc.com/
Instagram: https://www.instagram.com/christinaharbridge
LinkedIn: https://www.linkedin.com/in/christina-harbridge/
Facebook: https://www.facebook.com/allegoryinc
Twitter: https://twitter.com/charbridge
Website: https://christinaharbridge.com/
Company Website: https://allegoryinc.com/
Instagram: https://www.instagram.com/christinaharbridge
LinkedIn: https://www.linkedin.com/in/christina-harbridge/
Facebook: https://www.facebook.com/allegoryinc
Twitter: https://twitter.com/charbridge
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