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BONUS | Improving peoples lives through their work

The Calling (formerly The Agile Contact Centre Podcast)
The Calling (formerly The Agile Contact Centre Podcast)
Episode • Apr 1, 2021 • 3m

How UniSuper transformed their contact centre and increased engagement by 24%

TO HEAR THE STORY REGISTER FOR OUR LIVE ONLINE EVENT THURSDAY 29/4 - 2PM AEST - WITH Q&A!

REGISTER HERE >> https://www.eventbrite.com.au/e/improving-peoples-lives-through-their-work-tickets-148556714131

About this Event

A virtual in-conversation with Jacob Drake-Potts, Head of Member Services at UniSuper, one of Australia's largest and best-performing super funds dedicated to the higher education and research community.

Join Sean McGinn and Arnold Ho as they talk to Jacob about his real-life (though virtual most of the time) experience in the changes that took place in his team.

This is a unique opportunity to uncover practical ways to transform your contact ce

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