What's on your mind? Let CX Passport know...🎤CX Passport episode starts 2022 off with a trip to Jordan(!) in "The one with igniting passion for Customer Experience in the Arab region" with Olga Budieri🎧🤸‍♀️More than CX...architect HUMAN experiences🌍 GLOCAL…Front line matters…especially a GLOBAL front line...UAE, KSA, Australia and beyond🙋‍♀️What is Voice of the Business?📈With MILLION of packages...successful CX must be scalable...so how?🦉Presenting solutions up front by predicting customer concern BEFORE customer contact🧳I love it when a guest answers "Which one?" when I ask about their trip to Dubai. 📱Difference of digital around across the globeHosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.Episode resources:Olga Budieri: www.linkedin.com/in/olgabudieri/