In May 2011, FrequencyCast secured an exclusive interview with Richard Fletcher, the Chief Operating Officer of UK Internet Provider Plusnet. We discuss the upcoming changes to the Internet as a result of IPv6, look at the challenges facing ISPs, and talk about what we can expect to change over the next 5 years. Richard also outlines the Plusnet unlimited overnight download policy. For a transcript of the interview, go to https://www.frequencycast.co.uk/plusnetinterview.html