Today’s diversity of hybrid IT models and environments demands that IT services and support accommodate more digital variables than ever.

This burgeoning complexity and the fast-changing dynamics of digital businesses are pushing enterprises to seek a complete and holistic way to support all their technology -- from every edge to every cloud -- in one bold stroke.

That’s the market driver behind a new pan-IT services offering from Hewlett Packard Enterprise (HPE) Pointnext Services called HPE Pointnext Complete Care. The all-inclusive approach moves past product-based experiences of support to an all-IT-environment-wide experience. It both reaches back to provide legacy and product support and extends to the intelligence-driven and proactive optimization of all digital business services.

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The next BriefingsDirect Voice of Tech Services Innovation series interview examines how HPE Pointnext Services has developed this solution to satisfy the broad new definition of complete IT tech support.

To learn more about bringing what amounts to a warm blanket of support across the entire IT environment please welcome Gerry Nolan, Director of Operational Services Portfolio at HPE Pointnext Services. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise Pointnext Services.