What's on your mind? Let CX Passport know...🎤Open that tray table, buckle that seat belt and watch a show in “The one with the in-flight entertainment” CX Passport E60 with Corinne Streichert🎧📺Starting an in-flight entertainment career 💰Customer Experience as a product🧳Working for an airline...Vegas for the weekend...from Australia?!🤗Customer Service as an empathetic career builder💻BYOD...will seat back entertainment go away?🎬How do airlines choose content for in-flight entertainment🧭Arrive at airport. Look at board. Choose where to go. Fun!👉Considering accessibility and global diversity with in-flight entertainment💭“You've got to know your customer. I think you have to build a product. You're not building it for yourself. You're not building it for your leadership. You're building it for your customers.” - CorinneHosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.Episode resources:IFECtiv: www.ifectiv.aeroCorinne Streichert: www.linkedin.com/in/corinnestreichert
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👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are their challenges and to hear their Customer Experience stories. In addition, there's always a dash (or more!) of travel talk in each episode...