25-year-old Nadine lives with her parents in the East Rand. Those who know her describe her as vibrant, friendly and always willing to help. She has always struggled with her hearing and has been wearing hearing aids since primary school. She was able to adjust but, her hearing has worsened over time and her hearing aids are not effective anymore. It has deteriorated to the point where she is struggling to communicate and therefore is unable to get or hold a job.