In Episode 197 of the Gravity Podcast, Chris sits down with Esther Click, a dispatch leader whose life was forever changed in 2018 when her husband suffered a medical emergency at home. In a heartbreaking twist of fate, Esther had to call 911—the very system she had dedicated her career to serving. Her husband did not survive.
This powerful episode explores the emotional toll of working behind the scenes in emergency response. Esther opens up about the deep layers of vicarious trauma that dispatchers carry, the strength required to lead through tragedy, and the reality of being both the voice of calm during chaos and the one experiencing it firsthand.
Esther’s story is one of grief, resilience, and the often unseen burdens borne by those who answer the call.
🎧 Listen in as we honor the invisible backbone of public safety: our dispatchers.
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Music credit: https://pixabay.com/music/corporate-news-corporate-8307/