Ryanair’s Michael O’Leary says things about customers and competitors that you wouldn’t expect him to get away with -- but he does. He takes business risks that others wouldn’t dream of -- and they almost always pay off. Now facing a global pandemic, will Ryanair’s signature “no-frills” model and its lightning-rod CEO weather the storm?

Podcast production by Jess Miller, with help from Madeline Ducharme, Hannah Klein, Cleo Levin, and Asha Saluja.

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