Physician Retention & Why It Matters With Douglas Farrago MD | E. 39
Episode Introduction
In Episode 39 of The Healthcare Leadership Experience, Lisa is joined by Douglas Farrago MD, author of 7 books.
As Doug notes, ‘’ (hospitals) … are losing doctors and they keep worrying about recruiting…. they're not worried about the holes in their bucket….If you don't patch those holes in that bucket by retention, it makes no sense.’’
This episode is sponsored by VIE Healthcare Consulting® which has proudly helped hospitals save $772 million since 1999.
Show Topics
- The reasons for the current physician shortage in the US from the physician’s point of view. ‘’ Great leaders create great environments…if you have a great environment, doctors are happier, they'll stay, and recruit other doctors for you and keep your patients happy.’’
- The unlikely similarities with the Stephen Spielberg movie ‘’Catch Me If You Can.’’
- The key factors that make up a great hospital environment, and the impact of the disappearing doctors’ lounge on physician retention.
- The importance of the Net Promoter Score (NPS) and why the gap between tech companies and healthcare organizations matters. ‘’If you're not doing what you can to keep them, so they are enjoying and working there, then you're going to have a problem. Every other industry thinks about retention all the time.’’
- Why the #1 focus of every physician is spending more time with their patients.
- One great example of physician liaison; the importance of feeling valued and the BCR (Biscotti Community Referral) Strategy.
- The motivation behind physicianretention.com and why every healthcare organization needs a physician retention strategy. ‘’Ask a hospital what’s your physician retention rate and they’ll fudge those numbers.’’
- The administrator challenge and the ‘’bureaucratic baggage’’ impacting healthcare.
- For more on patient care, listen again to Episode 19 Cost Aware For Patient Care.
Show Links
📧 lmiller@viehealthcare.com
📱https://www.linkedin.com/in/lisamiller/
Connect with Doug at physicianretention.com
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