With a racism scandal rocking English cricket, SportsPro editor at large Eoin Connolly talks to Chris Grant, an independent Sport England board member and expert in change management, to ask how organisations can respond properly to reports of discrimination and protect people from abuse. Chris outlines the structural reforms sports bodies and businesses should embrace and explains why an honest dialogue is vital to the industry’s future, culturally and commercially. Meanwhile, SportsPro staff writer Rory Jones dials in from the Smart Cities and Sport Summit in Copenhagen to relay the key trends in event hosting and urban development.