Laura Wilshaw is editor of ITV News at Ten. She previously held senior positions at Euronews, 5 News, NBC and Sky News, and her team was recently shortlisted for a BAFTA. In this in-depth interview, she reflects on this year’s “incredible news cycle” and the multifaceted editorial & logistical challenges brought on by the pandemic; ponders on the ethics of balancing human empathy with the responsibility to report fairly when covering sensitive (yet divisive) issues such as the UK’s migrant crisis; and shares her passion for increasing the representation of women in newsrooms - recognising how her mentoring of other women who aspire to work in television news is bolstered by her own “non-traditional route” (and late entry) into the industry.