What's on your mind? Let CX Passport know...Want to know how to ACTUALLY create a customer experience program? Trying to get out of the theory and into actual practical steps? Maybe a field manual?🎤So…At Ease! Hit download, leave a review and have a listen to “The one with the Customer Experience Field Manual” in CX Passport episode 50(!) with Jeff Sheehan🎧📚A DIFFERENT type of CX book📅Getting CX right in the new year💪Why Feb 13th is my favorite gym day of the year💖Stories = Sustaining 🚁He flew military helicopters all over the world!🔨🔧VOC = Listen, Learn, Act ("Kidneys & Corneas")🍺Raising a Guinness pint with William Dafoe in ThailandHosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.Episode resources:Jeff Sheehan: www.linkedin.com/in/jeffsheehancxbuilder/Jeff’s Book “Customer Experience Management Field Manual: The Guide For Building Your Top Performing CX Program”:  https://amzn.to/3IwRcLT