Managing through crisis is difficult, but great leaders and great companies are created during challenging times. Spencer grappled with crises at two companies he cofounded, Hotwire and Zillow.  Hear him and Katie Curnutte, former SVP of Communications at Zillow and now a partner at Kingston Marketing Group, discuss how to manage a company through the strain of calamity while keeping a steady eye on the big picture and the opportunities that can arise.