What does it really look like to scale AI across an iconic organization?

I had a fantastic conversation with Sharon Milz, CIO of TIME, at Glean:GO—where we explored what practical, responsible AI adoption looks like inside a company that’s constantly evolving while staying true to its mission.

Before Glean, Sharon’s teams faced the same challenge many do:

Too much content. Not enough context.

Finding the right information—fast—was hard.

Now? Search isn’t just faster, it’s smarter—showing up across sales, editorial, and leadership teams.

Some key insights from our chat:

• The Glean rollout didn’t start as a massive IT project. It started with a team that needed a better way to work.

• Trust, governance, and security weren’t afterthoughts—they were table stakes.

• Sharon looks for AI that delivers real value, not hype. Glean stood out because it worked in the flow of work.

• And looking ahead? Sharon sees a world where AI agents move from surfacing answers to taking action—shaping the very workflows that power TIME.

Loved this conversation. Sharon’s leadership is a great example of what it looks like when AI meets real-world execution.

#data #ai #agents #GleanGo #theravitshow