Change management is a critical topic for successful transformation. However, it's often a topic which is confused with project management or just not considered until the later stages when ready to deploy a change. So in this episode, Oliver Banks speaks with change specialist and author, Simon Costigan, about how to deliver effective change.Listen to this episode of the Retail Transformation Show to hear:Why it’s important to recognise the change catalyst that will start the processThe difference between project management and change managementWhy transition is importantThe significance of giving yourself time to think. And the confidence to get it wrong!Show notes are at www.obandco.uk/213.
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The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.
You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.
So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.
The Retail Transformation Show i...