In our 9th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management, including commentary by Dr. Deming. Topics in this episode include: Statistical Process Control (SPC) Understanding Variation Overview of control charts Concept of a process being in a state of "statistical control" Special causes and common causes of variation  When to use a control chart and for how long? Minimize the net economic loss of two types of mistakes