In this interview, we discuss

• COVID’s impact on enterprise
• How COVID has impacted the amount of Slack users positively and negatively
• The potential challenges a hybrid model of working will present. 
• How people are more attracted to new features versus core improvement to the existing features
• The main difference between Slack and Microsoft Teams and how they can be used together
• How the demand for synchronous communication can be disruptive to people’s time management and their ability to focus

Among a variety of other topics.

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This episode is sponsored by Zoho.