Today, we spoke with Luke Battye, the founder of Sprint Valley, a change consultancy that helps teams navigate complex challenges. Their work combines consulting with coaching for work done with you (and next time, without us). During our conversation, Luke shared how their team helps organizations comprehend and use behavioural psychology to elucidate intricate business issues. For instance, they apply video ethnographers to decipher the behaviour of their client's top-performing personnel, thus enabling them to amplify processes and reach optimum productivity. Additionally, they advocate using design thinking as a way for teams to solve complex challenges while open-sourcing their methods to create career-changing experiences with their clients. They also highlighted the importance of aligning processes to different organisational functions for optimal results. All in all, it was a fascinating conversation that left us feeling inspired by the potential of behavioural psychology.