692: In this interview, Jay Ferro, Chief Information and Technology Officer of Clario, discusses with Peter High the way he collaborates and engages with his ecosystems, both internally and externally. He gives an overview of Clario’s business, the two sides of his purview, and his role’s impact on the company’s R&D efforts. Jay explains how he engages with the four constituent groups Clairo serves; clinical trial sites, sponsor organizations, patients, & internal customers; how he removes the internal barriers to collaboration, and how he sustains company culture in a hybrid working environment. Finally, he weighs in on the benefits he has seen from his substantial social media presence, the trends that he is actively following, and the keys to his career success.