Mac Namara is an expert dog trainer who specializes in positive reinforcement techniques. She runs Puppy Prep, a company designed to help new dog owners set their puppies up for success from day one through science-based training methods. 

In our conversation, we explore:

• Why the speed of reinforcement (every 6 seconds!) is critical for behavior change
• How to train in short, focused bursts rather than lengthy sessions
• The importance of environment design over willpower or personality traits
• How to properly transition from consistent to variable reward schedules
• Why focusing on what TO do works better than punishing unwanted behaviors
• The problem with saying "no" without showing the alternative
• How these principles directly translate to product design and user onboarding
• Lessons from dog training that apply to workplace feedback and management

This episode offers practical insights on designing for behavior change through the science of positive reinforcement. A must-listen for product teams looking to create more engaging experiences and anyone interested in the psychology of meaningful habit formation!

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