Amy Cooper Hakim, author of Working With Difficult People, joins us for a discussion on how to deal with the most common types of difficult people, particularly when you are quarantined with them!!

Full show notes

The global pandemic COVID-19 is causing the world to stand still. It almost seems unreal—like a sci-fi movie. Schools are closing rapidly, causing college students to fly home from all over the country and primary learners to learn from online platforms. Parents who can are working from home, making rapid adjustments to comply with their new work routine. Situations are rapidly changing every day, and it might seem like there’s no consistency. But for some lucky households, one thing remains constant: Family.

With parents working from the kitchen and children of all ages going to school in the living room, families are taking on a new dynamic. In some ways, it’s like living with coworkers. Boundaries need to be set, responsibilities need to be met, and—perhaps most importantly—conflicts need to be resolved. Spending so much time with each other in such close quarters might be challenging for some families, but this worldwide phenomenon is also a chance for parents and their children to grow closer and foster positive growth!

To understand exactly what parents can do to create the best possible quarantine environment for their families, I spoke with the queen of work relationships: Amy Cooper Hakim. She’s the author of Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind and holds a Ph D in industrial organizational psychology. She’s the absolute authority on conflict resolution in the workplace, and being currently quarantined in Florida with several children of her own means she has firsthand experience applying her knowledge in a home environment!

According to Dr. Amy, two of the most crucial things parents can do to create a functional home environment are set appropriate boundaries and maintain an atmosphere of honesty. Although it’s sometimes hard, Dr. Amy believes in the importance of parents acting not only as a child’s “bestie,” but as an authority figure. It’s the same as being a CEO or manager—you need to lead by example, and what you say goes. In our interview, Dr. Amy gives incredible advice on how to balance this firmer parenting approach with one of empathy and compassion in order to show your children not only do you love them, but you want to care for and protect them, too!

She also shares what she plans to do during this unusual time to teach her children valuable lessons about perseverance, cooperation, and selflessness. With incredible optimism, Dr. Amy sees this time as a wonderful chance for her and her family to grow closer, and I know her advice will help you as well! In our interview, we talk about:

• Practicing tact while delivering advice and criticism to teens
• How teens often fall into one of several kinds of “difficult people,” and how to deal with each one
• Prioritizing logic over emotion in family conflicts
• Specific practices parents can implement in their homes to bring their families closer during quarantine!

During such odd times, it’s a joy to hear from someone so experienced and so optimistic about what families can do to bring out the best in each other. If you’re concerned over how you should be handling this quickly evolving situation, I highly encourage you to listen in! Dr. Amy is sure to have some advice that applies directly to you, and your family.