You know these classic phrases: 1. Don't judge a book by its cover 2. If you ASSUME, you make an ASS of U and ME and 3. Think before you speak / Look before you leap. Let's discuss how to combine these ideas and apply this age-old advice to modern life in the form of professional and personal empathy.  

01:07 Don't judge a book by its cover
06:43 The Golden Rule
07:20 First example of Empathy
09:14 If you ASSUME, you make an ASS of U and ME  
13:15 Another example of Empathy
14:30 Think before you speak / Look before you leap
15:36 How to be more empathetic

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