Experience Matters | From Order Taking to Strategic Partner

Performance Matters | A 5 Moments of Need® Podcast Series

Episode • Dec 14, 2020 • 31m

Listen to Bob and Meghan Castillo, principal learning experience designer at HubSpot, discuss how she is shifting her team to being more focused on developing solutions and training by those experiencing and performing the roles, rather than taking orders from a higher level, who may not know the true challenges.

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