Highlights of my conversation with Raj: Allowing teams to make decisions at the lowest possible level Empowerment is coupled with responsibility Make sure only the necessary stakeholders are in a meeting Always do the right thing for the customer and stakeholders Building out a learning culture Agile mindset shift Failing faster requires empowerment Focusing on measuring outcomes and not activities Meet: Raj Madan has over 20 years of digital transformation and innovation experience and is currently the CDIO at Arcutis Biotherapeutics. Before joining Arcutis, Raj served as the Vice President of Digital, Data/Analytics, and Innovation for Consumer Healthcare Technology at GlaxoSmithKline (GSK). In partnership with the Chief Digital Officer, he was responsible for driving significant elements of their Digital and Tech transformation globally. Before GSK, Raj was with Novartis. He was responsible for managing and delivering global, regional, and localized digital solutions and services across three business units and in more than 80 countries. In addition to healthcare, Raj has experience in the consumer goods sector, having spent 14 years at L’Oreal in various roles, including managing the digital tech function for L’Oreal Americas. Raj holds a bachelor’s degree in computer engineering from the New Jersey Institute of Technology and a master’s degree in business administration and information systems from New York University Stern School of Business. Raj is also an advisory board member at Onymos, an app development platform that helps developers and teams build brilliant apps faster. If you have any questions for Raj, please feel free to reach out via: https://www.linkedin.com/in/rajvir-raj-madan-3a74252 I hope you enjoyed the episode. The best place to connect with me is on Linkedin - https://www.linkedin.com/in/amirbormand (Amir Bormand). Please message me if you want me to cover specific topics with future guests.