Send us a textSummary Jennie Smith, a nationally certified master groomer and owner of Dogs' Own Grooming, shares her journey in the grooming industry. She discusses the challenges of working in a creative environment, dealing with difficult dogs, and the importance of creativity and problem-solving. Jennie also talks about her multiple salons, grooming school, and her passion for empowering women and giving second chances. She emphasizes the need for systems and processes to scale a business and ensure consistent customer experiences. Jennie shares stories of challenging grooming situations and the industry's evolution. As the owner of Dogs' Own Grooming in Loveland, Colorado, she discusses her wide range of clients and her vision for a sustainable, reputable salon known for high-quality care. Jennie also highlights the physical toll of grooming, the importance of self-care, continuous learning, and educating the public about proper grooming practices. She addresses the challenges of grooming doodle breeds and her desire to empower her staff. Jennie encourages entrepreneurs to keep learning, stay open to new ideas, and reignite their passion through problem-solving and new knowledge.TakeawaysGrooming in a creative and challenging environment requires problem-solving skills and adaptability.Scaling a grooming business requires implementing systems and processes to ensure a consistent customer experience.Empowering women and giving second chances to individuals with troubled pasts is a passion for Jennie Smith.Dealing with difficult dogs and challenging grooming situations requires patience, skill, and a willingness to learn.The grooming industry has evolved over time, with a greater emphasis on professionalism and certification.Dogs' Own Grooming serves clients from various cities, emphasizing the salon's reputation for high-quality care and customer service.Jennie Smith NCMG envisions creating a sustainable and reputable grooming salon known as the go-to place for dog grooming in Loveland, Colorado.Grooming dogs can take a toll on the groomer's physical health, highlighting the importance of investing in self-care.Continuous learning and innovation are crucial in the grooming industry, and educating the public about proper grooming practices is essential.Jennie Smith NCMG empowers her staff and encourages their growth and success, viewing herself as a stepping stone for the next generation of entrepreneurs.Chapters 00:00 Introduction and Welcoming Jennie Smith08:48 Jennie Smith: A Badass in the Gr--- Subscribe and ReviewIf you loved this episode, drop us a review, share it with a badass woman in your life, and subscribe to Badass Women in Business wherever you get your podcasts. Stay badass. Stay bold. Build it your way. Keep up with more content from Aggie and Cristy here: Facebook: Empowered Women Leaders Instagram: @badass_women_in_business LinkedIn: ProveHer - Badass Women in Business Website: Badasswomeninbusinesspodcast.com Athena: athenaac.com