The one with the CX nervous system - Jameson McFarland E185

CX Passport

EpisodeOct 8, 202431m

The one with the CX nervous system - Jameson McFarland E185

CX Passport

EpisodeOct 8, 202431m

What's on your mind? Let CX Passport know...🎤🎞️This month’s CX #OpenToWork seeker in “The one with the CX nervous system” with Jameson McFarland in CX Passport Episode 185🎧 What’s in the episode?...CHAPTERS0:00 Introduction1:55 Jameson's Draw to Customer Experience6:30 Creating Effective Customer Experiences 12:21 Impact of CX on Business Results16:26 1st Class Lounge23:40 Challenges in CX and Future Opportunities29:28 Contact Information and closingIf you like CX Passport, I have 3 quick requests:✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport✅Join other “CX travelers” with the weekly CX Passport newsletter www.cxpassport.com✅Bring 🎙️🎬CX Passport Live to your event www.cxpassportlive.comI'm Rick Denton and I believe the best meals are served outside and require a passportEpisode resources:Jameson McFarland LinkedIn: https://www.linkedin.com/in/jameson-mcfarland/

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👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are their challenges and to hear their Customer Experience stories. In addition, there's always a dash (or more!) of travel talk in each episode...

www.cxpassport.com

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